Texoil Account Help

Texoil customer portals are powered by Insight Customer Web Interface that supports most modern browsers, including:

• Microsoft Internet Explorer v. 4.0 and later
• Opera v. 5.0 and later
• Netscape v. 4.7 and later
• Mozilla v. 1.0 and later

The site has been tested with all these browsers and was found to perform well. Other modern browsers should be working fine, although they haven't been extensively tested yet.

Insight Customer Web Interface uses Javascript for entry validation and navigation. Thus you need to have Javascript enabled to use the site.

Insight Customer Web Interface also uses cookies to store session information. The cookie does not contain any personal information, just a session ID. This cookie is a temporary one, meaning that it is kept in memory and is not written to your disk. As soon as you end your session and close the browser window the cookie is deleted.

Your browser information with reference to Javascript and cookie settings is displayed below:
 

Javascript:
Cookies:

If the above information indicates that your browser is older than the browsers listed above you will need to upgrade to a newer version or install another modern browser. Browsers older than the ones listed above are no longer updated by the manufacturers and contain serious security flaws, which are yet another reason to update the browser.

In case the above information indicates that Javascript is not supported or that cookies are not enabled, please follow the instructions below to enable Javascript and/or Cookies.

Browser Javascript Settings Listed below are steps that let you access and change your browser's Javascript Settings:

• On Internet Explorer 5.5 or 6
  1. Click Tools
  2. Click Internet Options
  3. Click Security
  4. Click Custom Level - then scroll to Active Scripting
  5. Change setting to 'Enable'
• On Mozilla 1.1 or later
  1. Click Edit in menu bar
  2. Click Preferences
  3. Click Advanced
  4. Check Enable JavaScript for Navigator

To view or change Javascript settings on a different browser, refer to your browser's documentation.

Browser Cookie Settings Listed below are steps that let you access and change your browser's Cookie Settings:

• On Internet Explorer 5.5
  1. Click Tools
  2. Click Internet Options
  3. Click Security
  4. Click the Internet icon Click Custom Levels - then scroll to Cookies
  5. Note that after changing the cookie setting you should close all currently open Internet Explorer windows for the new settings to take into effect.

• On Internet Explorer 6
  1. Click Tools
  2. Click Internet Options
  3. Click Privacy
  4. On that tab is two parts, 'Settings' and 'Web Sites'. In the 'Settings' is a slider that is used to set the overall privacy for cookies.
  5. Make sure the slider is in the centre, showing Medium above the slider
  6. Note that after changing the cookie setting you should close all currently open Internet Explorer windows for the new settings to take into effect.

• On Mozilla 1.1 or later
  1. Click Edit Menu
  2. Click Preferences
  3. Select Privacy & Security
  4. Select Cookies
  5. Check 'Enable cookies for the originating site only' or 'Enable all cookies'

To view or change your cookie settings on a browser not listed above, refer to your browser's documentation.